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Evidence Guide: ICTTEN5060A - Integrate new systems and equipment into the telecommunications network

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN5060A - Integrate new systems and equipment into the telecommunications network

What evidence can you provide to prove your understanding of each of the following citeria?

Plan integration strategy

  1. Determine the nature and scope of the integration activity of the systems from appropriate personnel
  2. Prepare an integration management plan in agreement with appropriate personnel
  3. Obtain outage management plan if available otherwise prepare a contingency plan to ensure the system integration according to plan
  4. Identify affected systems, traffic and customers
  5. Notify alarm management centre of action planned and obtain authority to proceed
  6. Notify customers affected by the outage of time and likely duration
Determine the nature and scope of the integration activity of the systems from appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare an integration management plan in agreement with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain outage management plan if available otherwise prepare a contingency plan to ensure the system integration according to plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify affected systems, traffic and customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify alarm management centre of action planned and obtain authority to proceed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customers affected by the outage of time and likely duration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Integrate and test new system in the network

  1. Plan and conduct activities over a set of integration phases in a safe manner and according to the integration management plan
  2. Load operational software according to specification to ensure interoperability of new and existing system
  3. Undertake tests by simulating network traffic and ensure test results are recorded and stored according to enterprise requirements
  4. Analyse test results and ensure that the parameters established have all been met
  5. Evaluate problems during testing phase and rectify or escalate procedure
  6. Analyse alarms for fault conditions in conjunction with network management centre
  7. Locate and detect faults within capability or escalate according to enterprise policy
  8. Check operations administrative maintenance system and alarms are connected according to instruction manual
  9. Activate new alarms and deactivate old alarms
Plan and conduct activities over a set of integration phases in a safe manner and according to the integration management plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Load operational software according to specification to ensure interoperability of new and existing system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake tests by simulating network traffic and ensure test results are recorded and stored according to enterprise requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse test results and ensure that the parameters established have all been met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate problems during testing phase and rectify or escalate procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse alarms for fault conditions in conjunction with network management centre

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate and detect faults within capability or escalate according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check operations administrative maintenance system and alarms are connected according to instruction manual

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate new alarms and deactivate old alarms

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete administrative tasks

  1. Complete integration records according to manufacturer's specification and enterprise policy and make recommendations for improvement for planning
  2. Notify project completion to appropriate personnel and obtain sign off
Complete integration records according to manufacturer's specification and enterprise policy and make recommendations for improvement for planning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify project completion to appropriate personnel and obtain sign off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop a contingency plan

implement an integration management plan

test systems and equipment and associated features being integrated

apply enterprise escalation and outage procedures

negotiate procedures and activity on the network and timing of integration

integrate new systems and equipment to plan and specifications.

Context of and specific resources for assessment

Assessment must ensure:

a network and equipment for integration

equipment and systems manuals, specifications and enterprise policy.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate undertaking integration and testing of new systems and equipment

review of test results and records completed by the candidate

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTTEN5061A Cut over new and replacement network equipment.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Required Skills and Knowledge

Required skills

analytical skills to interpret test equipment settings and readings

communication skills to liaise with customers to ensure requirements are known and can be met within timeframes

literacy skills to interpret technical specifications and related documentation

numeracy skills to make calculations and necessary calibration changes

planning and organisation skills to arrange site access and equipment delivery

problem solving skills to account for unexpected faults

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and occupational health and safety (OHS) standards

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

load software

locate and detect faults

simulate network traffic

test and diagnose faults in new technologies

undertake tests

Required knowledge

connections to carrier infrastructure or customer interface units (CIU)

electrical and or optical properties to be measured

OHS considerations, including electrical, optical and electromagnetic radiation (EMR) safety

telecommunication network equipment and emerging technology networks

test equipment types suitable for tests to be made

typical performance parameters and faults that may be encountered in network equipment and related connection and transmission media

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Systems may include:

billing network

cabling network

computer network

control systems

network management

radio network

security network

switching

transmission

wireless access network.

Appropriate personnel may include:

network manager

planning manager

project consultant

project manager

vendor contact.

Integration management plan may include:

additional resources

deployment strategy in phases

integration activities:

address interoperability issues

install new system and equipment

test new system and equipment

integration processes

risks

roles and responsibilities of personnel

software tools

system outage

test hardware

vendor input

vendor support

vendor warranty.

Outage management plan may include:

alternate transmission path

contingency plan

customers affected

emergency communications

integration plan

outage duration

outage times

parts of network affected

system back up

systems affected.

Contingency plan may include:

network operations notified

redundancy backup solution

system expert on standby

vendor on standby.

Traffic may refer to:

call attempts

call holding times

call volumes

circuit occupancy

data throughput in bits

frames, active sessions

packet volumes.

Customers may include:

contractor

end users

other divisions of the company

small, medium or large organisations

vendor or supplier

wholesale service providers.

Tests may include:

alarms

end to end tests

performance:

bit error rate (BER)

data transmission

quality of service (QoS)

regression

system recovery

traffic flow simulation:

congestion

delay

packet loss.

Alarms may include:

audible alarms

on-screen alerts in computer-based performance monitoring systems

visual indicators.